Hey, how can we help?
Z8Games
Billing/Purchase FAQ
I accidentally bought the wrong ZP or coupon exchange item at CrossFire? Can I bring it back and get a refund?
I purchased ZP by mistake. Can I get a refund?
I want to delete my account. Can I get a refund?
My account is blocked for Chargeback(s), what should I do?
What are Z8Games Points?
DO NOT Use Paypal to pay 'Charge Backs'!
CrossFire
Technical Support FAQ
How do I download and install CrossFire?
How do I perform a Dxdiag and how do I get the file?
I am having a low Frames-Per-Second (FPS). How can I improve it?
I am receiving a message that says “This service is not available in your region”!
I cannot hear gunfire or people walking, but I can hear the radio and game messages. What can I do?
I have some technical issues and don’t know what to do. Help me!
User Abuse/Hacking
How do I report a hacker?
I am getting harassed by a player in CrossFire. What should I do?
I found a player with an offensive/inappropriate character name. What should I do?
My account has been permanently blocked because I used hacks. Can I get it back?
My account is blocked and I don’t know why. What should I do?